Domestic Shipping (U.S.)

Free shipping on orders $150 and over (Economy, 5-8 business days)

Orders under $150 are subject to standard shipping rates (calculated at checkout).

We ship to all 50 states via major carriers such as UPS, FedEx, and USPS. Shipping rates are calculated at checkout based on your location and order size.

International Shipping

We ship to select international destinations. Rates are calculated at checkout. Customers are responsible for any customs duties, taxes, or fees required by their country.

 

Order Tracking

Once your order ships, you will receive a tracking number via email.

Lost or Stolen Packages

PinoPorte is not responsible for packages once marked as delivered. If your package is lost or stolen, contact the carrier directly and email support@pinoporte.com.

 

Incorrect Shipping Information

PinoPorte is not responsible for orders shipped to incorrectly entered addresses. Please review your information carefully before placing your order.

Order Changes & Cancellations

Once an order is placed, it cannot be modified or canceled.

Processing Time

Orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed the next business day.

 

Estimated Delivery

Estimated delivery is 3-7 business days within the United States.

 

Shipping Rates

Standard Shipping: $8.99 (5-8 business days)

Express Shipping: $50 (1-2 business days)

 

Returns

Return Window: 30 days from purchase

Return Shipping: Customer is responsible for return shipping costs